A smiling Wagamama server in a green t-shirt serving plates of food to two customers in a restaurant.

o u r f r o n t o f h o u s e r o l e s

love making guests smile? sounds like you belong here

this is the team that sets the energy + keeps it real for our guests. from welcoming everyone who walks through our doors with warmth and openness, to guiding them through our menu’s many flavours, and serving up their orders, still fresh + steaming from the pass. this is the team that delivers a level of hospitality + service that goes beyond the expected. showcasing personality and personalisation to give each guest a truly unique experience that is exactly what they need in that moment

Two employees wearing matching olive green shirts with lanyards.

71 | katsu curry

107 | chilli squid

don’t worry, we’ll have you talking numbers in no time

The black Wagamama restaurant logo featuring lowercase text with a small star symbol above.

front of house roles

front of house team member

you’re the one bringing your shining personality to every shift, ready to meet guests where they’re at and deliver a level of service that goes beyond the bowl

what you'll do

  • greet + seat guests as they arrive

  • tell our food stories and give personalised recommendations

  • take orders and bring guests their food + drink

  • make drinks behind the bar

  • deliver next level hospitality + service

Man preparing a drink at a bar, smiling.

junior foh manager

start to take the reins on our restaurant as part of the management team, ready to nurture, support and coach your team so they feel engaged + empowered to bring their best to every shift. if you’ve got drive and the determination to learn + grow while getting the best out of the people around you, this is the first step on that journey

what you'll do

  • inspire + motivate your team to bring next level service to our guests

  • keep everything running smoothly in our front of house team

  • get experience of more management responsibilities to further your growth

A waiter in a black uniform serving a plate of rice and curry to a customer at a restaurant.

foh manager

take the lead with your team and act as a role model as you steer the ship to great shifts + next level service

what you'll do

  • lead, engage and inspire your team

  • keep the standards high from start to finish of each shift

  • oversee all aspects of our front of house operations

  • learn about recruitment + rotas

A smiling server in a black uniform carrying two plates of green beans in a restaurant.

assistant general manager

responsible for running shifts, working closely together with the general manager + head chef to nurture a team that works hard and loves what they do

what you'll do

  • support the general manager in leading the restaurant

  • inspire + motivate your team by setting a great example

  • go above + beyond for guests to deliver next level service

  • create an environment where your team can truly flourish

  • drive the restaurant results by encouraging + empowering your team

Three people at a bar looking at a beer.

general manager

you’re the one who sets the standard and inspires pride in your team, encouraging both front + back of house to step up and be brilliant every day

what you'll do

  • keep control of the nitty gritty to set your restaurant up for success

  • drive your restaurant’s performance

  • develop, engage and inspire your team to be the best they can be

  • spot potential in your team and encourage them to grow + progress

Group of chefs smiling at the camera, holding wooden utensils.