food technical manager

london 📍 | hybrid 3 days a week | 12 month FTC

at wagamama, food is life 🥢 and we’re here to make every bite count. with over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. it’s all about good food, good vibes, and good company 🍜🔥

were looking for a food technical manager to join us on our journey 🌱 ready to dive in and stir things up?

what were looking for |

an experienced food technical manager to lead the co-ordination + completion of activities in relation to food safety + quality + integrity + sustainability + allergen + nutrition control

this role is a 12 month fixed term contract

what you'll do |

• supply chain food safety, quality, integrity
• allergen + nutritional compliance
• supplier performance management
• technical scorecard completion, review and trending
• driving supply chain complaints reduction
• surveillance testing
• facilitating the new menu launch process + managing sample requests for lab testing
• assessing product specifications and raw material information to determine correct + accurate information
• supplier + raw material non-compliances + incidents + reports across the business
• ensuring that the company meets its legal and ethical responsibilities
• ensuring all food safety issues + complaints are resolved or escalated appropriately
• to liaise with the other teams and give accurate advice as required on matters of food safety + allergen compliance + nutrition in relation to food + drink ingredients
• provide accurate compliance reporting periodically to drive business improvement
• preparation and review of allergen and nutritional guides

what you'll need |

• a degree qualification in food science and nutrition or related discipline
• minimum five years in technical management role in the industry
• competence in supplier management + raw material management + risk assessments
• haccp level 3 minimum
• sound knowledge + understanding of taccp + vaccp
• knowledge + understanding of food safety gfsi accreditation standards scheme
• sound knowledge + understanding of allergen management + nutritional regulations
• knowledge + understanding of industry’s sustainability and welfare standards
• experience of working with horizon scanning + finn + rasff
• restaurant operational awareness + knowledge would be beneficial
• strong it skills, specifically excel + databases
• ability to travel
• strong organisational skills + planning + prioritising + self-motivating + team player

what’s in it for you |

• a great competitive salary
• hybrid working
• come as you are culture, with modern offices, fresh fruit and soft drinks
• £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
• private healthcare
• 3% pension contribution
• 25 days holiday plus bank holidays
• + further discounts across retail, hospitality & leisure — perks that make life sweeter
• supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents

nothing brings people together like great food. no matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs